Having a hoverboard that won’t turn on can be frustrating. Whether you rely on it for transportation or enjoy it as a recreational device, understanding how to troubleshoot and resolve this issue is essential. In the below article, we will guide you through the necessary steps to get your hoverboard up and running again.
Over the last few years, as tech journalists, we have seen hoverboards have gained significant popularity as smart personal transportation devices over short distances, offering a convenient and enjoyable way to travel short distances.
When choosing an electric scooter or hoverboard for kids and teens, safety should be a top priority. Consider factors such as weight limits and age recommendations provided by manufacturers to ensure the device is suitable for your child’s age and size. For bicycles, measuring the frame from the center of the bottom bracket to the top of the seat tube helps determine the appropriate size.
Also, kids and teenagers nowadays use hoverboards as a popular sports activity and a source of entertainment.
However, it is very likely for a hoverboard rider to encounter an issue where their hoverboard won’t turn on can be frustrating. Parvinder Singh, Technology head here at Parentaldaily, says he has been riding his hoverboard around London city for 2-3 years and encountered wiring and battery problems 2-3 times.
Also, read the guide for the hoverboard weight limit, providing essential information about the maximum weight capacity that the hoverboard can safely support.
He says that although it is frustrating to come across these problems, if you have bought your hoverboard from a reputed seller and it belongs to a respected brand, all of the issues with the hoverboard will be resolved.
The below comprehensive guide from our Technology and Software head, Parvinder Singh, who deals with new devices and gadgets daily, will provide you with the additional troubleshooting steps to help you diagnose and resolve the problem, ensuring that your hoverboard gets back into action.
8 steps you can follow when Your Hoverboard Won’t Turn On
Hoverboards have become a popular means of transportation and fun for people of all ages. However, encountering a situation where your hoverboard refuses to power on can be frustrating. In this article, we will provide you with essential troubleshooting tips to help you resolve this issue promptly.
Step 1: Check the Power Source
According to us, The first step in troubleshooting a non-responsive hoverboard is to verify the power source because it is the essential thing to do but often ignored. Ensure the charger and a functioning power outlet are securely connected to the hoverboard.
Discover the mechanics behind hoverboards and gain expert insights on bike riding. Additionally, explore expert advice on customizing hoverboards to add a personal touch and enhance your riding experience.
We recommend hoverboard owners to look for indicator lights on the hoverboard that indicate whether it is receiving power. If no lights are visible, try using a different charger or power outlet to rule out any issues with the power supply.
Step 2: Allow Sufficient Charging Time
Another thing a hoverboard rider needs to do is If their hoverboard is not turning on, they should charge their hoverboard for additional time. It would be best to allow the hoverboard to charge for an extended period, typically 2 to 4 hours, or as the manufacturer recommends – as it can solve any issues quickly without resetting settings or replacing the battery.
You should also pay attention to the charger’s indicator lights during this time, displaying the charging progress. Once fully charged, attempt to turn on the hoverboard again.
Step 3: Perform a Hard Reset
If the hoverboard still fails to turn on after charging, try performing a hard reset. Locate the reset button near the power switch or in the battery compartment. Press and hold the reset button for approximately 10-15 seconds, then release it.
This action helps reset the internal circuitry and can resolve any minor issues. Try turning on the hoverboard once more after performing the reset.
Step 4: Inspect and Replace the Battery
We review and test electric scooters + hoverboards, and for the fact we know that a faulty or depleted battery can prevent a hoverboard from powering on, which is the leading cause most of the time.
If the previous steps did not resolve the issue, carefully inspect the battery for any visible signs of damage or wear. You should also look for loose wiring and connector and fix it appropriately.
We also recommend our readers look for bulges, leaks, or corrosion on the battery pack; all these inconsistencies in the battery pack indicate a defective battery.
If any damage is evident, the battery may need to be replaced. Contact the manufacturer or a certified repair center to obtain a compatible replacement battery and follow their instructions for installation.
Step 5: Wiring Problems
After checking the battery pack and other recommended issues discussed above, the next potential culprit could be faulty wiring if you’ve ruled out battery and charger issues.
It would be best if you began by removing the cover of your hoverboard and visually inspecting the wiring for any signs of fraying or damage.
Also, we advise you to pay particular attention to the charger port and its connection to the motherboard. You can watch tutorials or go to the dealership if you need help with the wiring.
Try unplugging and re-plugging the charger to ensure a secure connection, then attempt to charge and turn on the hoverboard again.
Step 6: Motherboard Problems
If all the previous troubleshooting steps we discussed haven’t resolved the issue and the hoverboard is still not turning on, then we are confident that the problem lies with the motherboard.
Unfortunately, there is no specific action you can take to confirm motherboard problems aside from a process of elimination. Also, please don’t go to any unauthorized technician to fix the motherboard issue; we always suggest our readers follow the direct support line and visit the manufacturer’s workshop directly.
Contact the manufacturer or consult their website to inquire about purchasing a replacement motherboard specific to your hoverboard model.
They can guide installation or recommend a professional technician to assist you further.
Step 7: Defective Hoverboard
If all your attempts to fix the hoverboard have been unsuccessful, it’s conceivable that the device is inherently defective. Manufacturing errors can occur, resulting in non-functional hoverboards that troubleshooting cannot remedy. Research your hoverboard model online to check for any recalls or reports of faulty components.
Contact the manufacturer’s customer service, explain the situation, and inquire about potential remedies. While there’s no guarantee, you may be eligible for a partial refund. It’s worth exploring all possible avenues for resolution.
Step 8: Seek Professional Assistance
Suppose all the previous steps were followed without success, including checking the battery, loose wiring, power source, and hoverboard resetting.
In that case, we advise you to seek professional assistance from the company or the dealership. You need to contact the manufacturer’s customer support or a reputable hoverboard repair service in your city to help diagnose and rectify the issue.
Certified technicians have the expertise and tools to identify complex problems and perform intricate repairs. Attempting repairs beyond your capabilities may worsen the situation or void any existing warranty.
Parvinder Says that he knows the pain when your hoverboard refuses to turn on, as it can be a frustrating experience. It has happened to him 2-3 times, which he already discussed in this article.
However, following these additional troubleshooting steps, he says you can often identify and resolve the underlying issue in minutes. Begin by checking the power source, allowing sufficient charging time, and performing a hard reset.
If the problem persists, inspect the battery for damage and consider replacing it if necessary. If all else fails, consult professional assistance to ensure a safe and effective resolution. With proper care and troubleshooting, you’ll soon have your hoverboard back in action, ready for your next adventure.
Parvinder Singh is a seasoned IT developer and network engineer with over 5 years of experience. He is also a skilled tech columnist, offering insights on the latest trends and developments in the tech industry.